Delivery & Payment Information

Delivery

After we receive your paid order in www.astatude.com, your order will be processed within 24 hours. For orders on Friday, we will process it on Monday.

Your order will be packed on:

  • the same working day : if order done before 1pm
  • next working day : if order done after 1pm
  • next Monday : if order done after 1pm on Friday

Estimated time of arrival at your provided address:

  • West Malaysia: 1-3 business days
  • East Malaysia: 3-5 business days

Domestic Orders (Within Malaysia) : Domestic orders will be posted using courier service
International Orders : We do accept international orders, please email sales@astatude.com to get shipping charges

Shipping methods:
ASTATUDE offers several express shipping methods to meet your needs. Depending on customer location, the following courier services will be applied:

  • Poslaju
  • TNT
  • FedEx
  • DHL
  • EMS
  • Skynet

International Shipping: 

We ship to lots of places around the world – just select your country at checkout. For more information on where we ship, please see our FAQ

While beauty has no borders, International Orders may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. When ordering from Astatude.com, the recipient of the shipment is the importer of record and is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country. Astatude® does not collect duties and taxes, we can not predict what your particular charges may be. Customs policies vary widely from country to country, so please contact your local customs office for more information.

Payment

Secure payment options are available. You can pay in either 2 of the following methods below:

  1. Direct Bank-in/Online transfer/ATM Deposit to our bank account:
    Beneficiary: Algaetech International Sdn Bhd
    Bank: Maybank
    Account Number: 514413501036
  2. Secure Debit Card & Credit Card (MasterCard or Visa) transaction through ipay88

Should you choose option 1. above, please email the scanned copy/screenshot of the payment slip to sales@astatude.com with the following details:

  1. Order reference number
  2. Your name and contact number

Please note that the order will only be processed after we have verified the above information and that payment has been confirmed. Thank you for your understanding.